AI is changing work faster than ever, and while the destination is unclear, the opportunity is undeniable. Digital Labor Lab is the source for leaders who want to stay ahead—not by guessing, but by exploring, questioning, and adapting. We bring together top minds, real-world case studies, and evolving strategies to understand what’s happening now and what’s coming next. If you’re ready to take part in shaping the future of digital labor, you’re in the right place.
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Jennifer Owens
For over a decade, I have been at the intersection of healthcare, technology, and innovation—leading teams, driving AI adoption, and navigating the complexities of digital transformation. At Cleveland Clinic, I work on the front lines of AI strategy, governance, and implementation, helping one of the world’s top healthcare institutions integrate AI into clinical and operational workflows. My career has spanned everything from genomic research to enterprise IT leadership, giving me a deep understanding of how technology reshapes industries.
AI Agents and Digital Labor are not abstract concepts—they are already redefining how work gets done in healthcare. The challenge isn’t just adopting AI but ensuring organizations have the right strategy, ethics, and leadership to integrate Digital Labor effectively. At Digital Labor Lab, we explore how AI is shifting the workforce, what leaders need to know, and how businesses can prepare.
The future of work isn’t something we’re waiting for—it’s something we are building right now.
Brad Owens
The way we work is fundamentally changing. AI Agents and Digital Labor are reshaping industries, and recruiting is at the forefront of this shift. I spent over a decade as a recruiter, running firms and leading hiring teams, constantly frustrated by outdated technology that couldn’t keep up. When I discovered Salesforce, I saw how a flexible, AI-powered platform could transform the industry—but that was just the beginning. The rise of Digital Labor isn’t just about better tools; it’s about rethinking how businesses operate when AI works alongside humans. At Digital Labor Lab, we explore how leaders can prepare for this shift, adapt their strategies, and harness AI to stay ahead.
The future of work is here—let’s make sense of it together.